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I am unsure about claiming

Having an accident can have a huge impact on your life, and there will be things you have to deal with that you didn’t expect. No one plans for making a personal injury claim, so many people don’t really know where to start. Also, the idea of going up against a big corporation, local business or council can be pretty intimidating and you may feel like the underdog.

But you’ve already made a big first step in visiting, so let’s make the next part as straightforward as possible. Using our experience in helping people understand about claiming and sorting it out for them, we have pulled together the following information to help you make a decision about whether this is the right choice for you.

If you can’t immediately find the information you need, give one of our friendly advisors a quick call on  to get the answers you need.

I’m unsure about:

Where to start

The first thing is to decide if making a claim is the right thing for you to do.

By using our online form, or by calling one of our legally trained advisors on , we can talk you through what you might need to think about and answer any questions you may have. Our advisors will not try to pressure you into making a claim – you’re under no obligation to do so. And, just in case you were worried, our service is completely free.

What National Accident Helpline do

At National Accident Helpline, we believe that everyone should have access to justice. We can help you find out if you have a claim and put you in touch with one of our expert solicitors, who will then sort everything out for you.

You can call us on , chat to us online or leave your details and we will call you back – whatever works for you. You will be put through to one of our legally trained advisors, who will be able to answer any questions you have and assess your claim. If you are eligible to make a no win no fee claim and want to go ahead, you could be speaking to a specialist personal injury solicitor within minutes. If it turns out that you don’t actually have a valid claim, we will try to help you in any way we can.

What will happen to the people I claim against

Another important consideration is the impact making a claim might have on your life. We often get cases where the party being claimed against is someone they know, sometimes even a friend.

Many people worry that this person is the one who has to pay any compensation directly. But this shouldn’t be the case; anyone you may be claiming against should have insurance to cover personal injury claims. It will therefore be their insurance company which pays the compensation.

In the next section we have some more specific advice about accidents that happen at work and making a claim against your employer.

Claiming against my employer

When an accident has happened at work, many people worry that making a claim against their employer could cause them to lose their job.

Fortunately, it’s against the law for an employer to dismiss someone for making a compensation claim against them – this would be unfair dismissal. Your employer has a duty of care to ensure all employees are given a safe environment to work in. If an accident has occurred, making a claim will often lead to an improvement in the working environment as a whole.

Being a part of 'compensation culture'

‘Compensation culture’ is the misconception that there are increasing numbers of unnecessary claims being made. While we’re aware that we can’t stop people trying to make false claims, we pride ourselves on only helping people who genuinely have a claim. Our focus is always to give a clear path of justice to people who need it, not to those who are taking advantage of the system.

What people will think of me for claiming

At National Accident Helpline, we strongly believe that you shouldn’t feel ashamed about making a compensation claim.

To put your accident into context, roughly two million accidents which are eligible for a claim happen each year. Most of these accidents will have an impact on the accident sufferer’s ability to work, while nearly half will prevent them from working altogether. Roughly half of the injuries will need at least a month to recover from.

When you’ve been through a painful experience which wasn’t your fault, and which may have cost you money through lost earnings and medical bills, you’ve every right to pursue a claim. Compensation is simply designed to put you back in the position you were in before your accident or injury happened.

Thousands of claims are made in the UK each year, so it’s quite likely that you already know someone who’s made a claim – it’s more common than you think. And, not only could you get compensation, you could also be preventing the same injury from happening to somebody else.

All claims with us are confidential, so there is no need to worry about your information being shared with others without your permission.

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