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About Us

We understand that if you decide to make a claim you only do it once, so choosing who to go with is really important. We pride ourselves on being open and transparent, so you feel completely at ease and confident that we are working on your behalf.

We know that some people can feel like the underdog when claiming compensation, so here’s our personal introduction to the team here at National Accident Helpline, explaining how we endeavour to provide you with the best possible service, every step of the way.

Our team

National Accident Helpline is a friendly and experienced company that puts its customers’ best interests first.

We are the people you can come to when you want to find out more about claiming compensation. When you claim with us, you can feel secure in the knowledge that you’re surrounded by like-minded people who want to help you make the best choice for you.

Our team is made up of a friendly, legally trained group of contact centre advisors, a highly experienced management team and a panel of specialist personal injury solicitors, located across the country.

Our experience

National Accident Helpline was founded in 1993 with the aim of helping people get access to free legal help. It was one of the first of its kind in the UK and continues to lead the way, providing free, no-obligation support and advice to thousands of people each year. Our experience in personal injury claims has helped us continually improve and evolve as a company so we can give you the best possible service.

We know that we can’t just rely on being the most experienced personal injury specialists in the UK, so we are constantly working to better understand the difficulties faced by accident sufferers, including lasting physical and psychological injuries, as well as serious financial losses.

Knowing how to make claimants feel more comfortable helps us to provide the professional and competent service our customers deserve.

Our no win no fee guarantee

All of the solicitors on our panel handle your claim on a no win no fee basis, so making a claim is risk free. In a very small number of cases however, they may not be able to do this. Your solicitor will explain any costs involved in your claim to you clearly at the outset and get your agreement before going ahead with your claim. For more information, visit our no win no fee page.

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