No win no fee

If your claim is unsuccessful, a no win no fee agreement means that you are not liable to pay legal fees.

If your claim is successful, then your legal fees will be paid for out of your compensation. This amount will be agreed between you and your no win no fee solicitor at the start of the process, so there are no surprises. Typically, this is up to 25% of the compensation secured. This figure can vary slightly either way depending on the claim circumstances, but it will only be deducted when your compensation is paid.

To ensure claiming is risk free, your solicitor may need to arrange insurance for you. This ensures that you’ll never be left out of pocket – that’s our guarantee.

With us, there are no upfront costs and no unexpected fees, so you can focus on what’s most important – getting back to full health and letting our no win no fee solicitors do the hard work for you.

Our solicitors explain everything in plain English and, should you decide to make a claim, your solicitor will explain the process simply before anything proceeds so you always know exactly where you stand.

To take the first steps towards starting your no win no fee personal injury claim, give our friendly, legally-trained advisors a call. The call is completely free and one of our advisors will be on hand to talk through your accident and help you to understand if you could make a no win no fee claim. Our team are available seven days a week on  or, if you prefer, fill in our simple online form to ask them to call you.

On a call with us, we’ll talk through what happened and guide you on potential next steps. We’ll take that call at your pace and talk through everything in your way – we don’t put time limits on our calls, so you are under no pressure. If our advisors think that you could make a claim, they will let you know.

The next step is that they will offer to match you up with one of our no win no fee solicitors – we can usually do this on the same call. Remember that when you speak to us, there’s no pressure or obligation to go ahead with a claim – the decision is entirely yours.

If you’ve been injured in an accident which wasn’t your fault, we’re here to help. Examples of accidents which you could potentially make a no win no fee claim for include:

• Accidents at work
• Work-related road accidents – whether you were a driver, passenger, pedestrian or cyclist
• Slips, trips and falls in the workplace
• Industrial disease

This list is not exhaustive, so if you’ve been injured and are wondering if you can make a no win no fee claim, the best thing to do is to contact us on  to talk it through.

The overall amount of compensation depends on the type of your injury and your individual circumstances, as all situations are unique. Your solicitor will be able to talk you through this in more detail, but to get an estimate, please use our no win no fee calculator. It takes into account the expenses that may have affected you when you’ve been in an accident, as well as the compensation you might be likely to receive for the injury itself. We take into account expenses such as taxi costs; treatment and physiotherapy fees; car repairs, and the cost of care and assistance equipment.

If your claim is successful, our specialist no win no fee solicitors will work hard to ensure that you recover the compensation you deserve. Our no win no fee service is subject to the solicitor firm agreeing to take your case on, as well as other limited exceptions which the solicitor firm will explain in more detail. Your solicitor may need to arrange insurance for you to ensure they can progress your case risk free, but this is not an upfront cost and you’ll never be left out of pocket.

At National Accident Helpline, we only accept valid compensation claims, and take all possible measures to stop fraudulent claims.

If you win your no win no fee case, your legal costs will be paid from your compensation to your solicitor. Costs that may apply when a case is won will be explained by your solicitor at the very beginning of the claims process – there are no unexpected costs involved in making a claim with us at any time.

Legal fees are typically up to 25% of the compensation secured. This figure can vary slightly either way depending on the claim circumstances, but it will only be deducted when your compensation is paid.

In Scotland, the compensation system works slightly differently in that your solicitor’s fee may vary slightly, but claims are still handled on a no win no fee basis, so you don’t pay a penny if you don’t win.

Generally, you have three years from the date of your accident or injury to make a no win no fee claim. If you don’t make your claim within three years, you will be what’s known as ‘time-barred’ and will be unable to proceed.
There are a couple of exceptions to this rule, which are:

• If the injury victim does not have the mental capacity to make a claim themselves – because of their injury or a pre-existing medical condition – then there is no time limit on someone making a no win no fee claim on their behalf.
• If your claim is for medical negligence, for example an industrial disease related to a current or former workplace, the three-year limit will apply from the date when the symptoms were first noticed.
• For children aged under 18 years when their accident happened, a claim can be made for them any time up to their 18th birthday. After they turn 18, they have three years from then – until their 21st birthday – to make a claim.

When you speak to us about making a claim, we will match you up with one of the specialists from our nationwide network of no win no fee solicitors.

We will find you the right solicitor for your case, so you don’t have to. They will do as much of the hard work for you as they can, leaving you to concentrate on the important things, like recovering from your accident and getting back to where you were before.

We constantly monitor the service levels provided by our no win no fee solicitors, to ensure that you receive the best standards of service.

With more than 25 years’ experience in personal injury claims, we are experts in no win no fee claims and we understand what you are going through. We have vast experience of helping people by matching them up with our no win no fee solicitors, and we have helped advise more than two million people like you about making a claim.

Our advisors are empathetic and understanding, because they understand what you have been through and what you’re going through now. They are legally trained and can give you free, impartial advice on the next steps towards making a claim. We’re available seven days a week, so that when you’re ready to speak to us, we’re here to help.

Our friendly advisors can help you understand if you could be entitled to claim compensation within a couple of minutes by talking through what happened and asking you a few questions.

We start by understanding if your accident was within the last three years, and that it was someone else’s fault.

Your answers to these questions will help our advisors to see if you could be entitled to make a no win no fee personal injury claim. If our team think you could have a successful case, we can put you in touch with one of our no win no fee solicitors from our panel of specialist firms. Even when you speak to a solicitor, there’s still no obligation to claim. It’s important you get the right information from the right people about your claim for compensation.

As the solicitor firm that handles your no win no fee claim will only get paid if it’s successful, it’s in their interests to only take on claims which they believe will succeed.

There are different circumstances involved in all no win no fee personal injury claims, so it is not possible to give a precise figure of how much compensation you can expect to receive.

But to get a rough idea of the amount which you could receive, why not use our no win no fee calculator? It will ask a few questions about your case to establish the kind of compensation figure which you could potentially receive in your case.

Please be assured that we monitor the standards of our no win no fee solicitors to ensure that customers receive a good standard of service. If you have reasonable grounds for changing your solicitor, this is possible.

Our advice would be to raise your concerns with your no win no fee lawyers first and foremost. If you’re not able to reach a resolution, you are of course able to seek a second opinion from another law firm.

Sometimes, rarely, your solicitor will not be able to offer a no win no fee agreement. This is a rarity and, if this is the case, it will be explained to you upfront before your claim progresses any further, so you can make an informed decision about your claim.