Who We’ve Helped

For more than 25 years, National Accident Helpline has helped hundreds of thousands of people get the compensation they deserve. We use all our experience to make sure that no one has to feel like the underdog when it comes to claiming.

But don’t take our word for it, browse through our customer feedback and stories on this page.

Reviews from work accident victims

Valerie Hawthorne, Lincolnshire, won £8,500:

“I suffered a series of falls – about four over the course of two years – while at work on a slippery path that my employer continually failed to grit, damaging my lower back and elbow in such a way that means I will require treatment for the rest of my life. I called National Accident Helpline and they explained everything clearly.

I was passed through to the solicitor firm straight away, kept updated on the progress of my case throughout and they were always available to answer any questions I had.”

Mr Eaves, 42, Ammanford, received £3,400:

“I had asked for a ladder at work to help with my job but was not provided with one.

Not having a ladder led me to fall backwards and hurt my hand. The advisor who took my call spoke in jargon-free language, which I found very helpful. They put me in touch with a solicitor in my area, who made sure I knew what was happening and when.

Not only did I get £3,400 compensation but my company is now taking notice of health and safety.”

Jason Marsh, Mid Glamorgan, won over £2,000:

“I work for a ceiling company but had to use a faulty ratchet that wasn’t right for the job. As I was working, I fell and the ratchet hit me on the hand and caused a fracture.

I went back to work after approximately about a week on light duties, but shortly afterwards I was laid off as it was a temporary role. After a period working elsewhere, the company where I had the accident phoned me and I’m now working back there.

National Accident Helpline were very helpful and it was an easy process to follow.”

Mr Peter Lees, 24, Allerton, won £2,000:

“I had never claimed for anything before but, after badly cutting my fingers on defective equipment at work, I made a call.

The advisor who answered my call was very helpful in taking me through how the process would work.

They put me in touch with lawyers who were approachable and straightforward, and kept me regularly up-to-date.”