Terms of use

Underdog is a brand of Law Together LLP, and is regulated by the Solicitors Regulation Authority.

When you contact us, your call will be answered by National Accident Helpline (a brand of National Accident Law, a firm of personal injury solicitors regulated by the Solicitors Regulation Authority). One of their specialist advisors will listen sympathetically to you and take the details of your accident. Where the advisor feels you would benefit from legal advice and your claim merits further investigation, they will offer to put you in touch with a specialist solicitor without delay. We won't charge you anything for doing this. We won't ask you to pay anything, sign anything, or enter into any contract.

If we are able to take your claim forward it will either be handled by our own law firm - Law Together LLP, or by National Accident Law or by one of National Accident Law’s specialist partner law firms, depending on the type of claim.

You should receive impartial and confidential advice from any solicitors you speak with. Solicitors should always act in your best interest, this is a requirement of their professional body.

Underdog is not in any way responsible for the advice given or other work undertaken on your behalf by any other solicitor firms. Your solicitor firm will give you their independent advice about the use of legal expenses insurance and any medico-legal reporting agency.

If we feel we cannot help you, we will let you know, and of course, you are free to seek advice elsewhere. However, if you'd like to pursue a claim at a later date, you'll need to issue Court proceedings within the given time limits. If you don't issue your claim within those time limits, you won't usually be able to proceed. This is called being ‘time-barred'. Extensions to the time limits are only available in exceptional circumstances and you should check these with another law firm.

The limitations:

• In most circumstances, for adults who were 18 years old or over at the time, it's essential that proceedings are issued within three years of the accident or incident date.  However, there are some important exceptions to this rule, and in some cases the time limits are shorter.
• In cases where the injured person was under 18 years of age when the accident or incident occurred, the three-year period usually expires on their 21st birthday.

We recommend that if you still wish to pursue your claim then you should seek the opinion of another law firm.

If you phone us between 08:00-20:00 Monday to Friday, or 09:00-17:00 on bank holidays, you will be put through directly to a specialist advisor at National Accident Helpline, who will be able to talk you through the claims process and any queries you may have.

We operate a zero-tolerance policy towards the abuse of our employees who have a right to carry out their work without fear of being abused. Malicious or abusive calls are a criminal offence under Section 43 of the Telecommunications Act 1984, and Underdog will not hesitate to report such acts to the police.

The contents of the website and videos do not constitute legal advice, and you should always consult a suitably qualified lawyer on any specific legal problem.

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The site is designed to give you some information about claiming compensation for injuries in accidents and, if you wish, help you start a claim with a specialist solicitor in your area.