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National Accident Helpline Resource Centre

We created this section of our site to share information about our company, what we're saying on issues that affect people, and what's happening in the news about personal injury and access to justice.

If you have any questions or would like further information, please email us at feedback@nahl.co.uk

"Road Safety Week more important than ever" says injury claims specialist  - view here

Behind the scenes at Aardman Animations: The making of the new Underdog TV ad  - view here

National Accident Helpline launches new TV advert - view here

Falls Awareness Week - Guard against slips, trips and falls - view here

National Accident Helpline encourages people all over the country to 'Celebrate the Queen's Diamond Jubilee safely' - view here

National Accident Helpline launch new mobile sites - view here

National Accident Helpline comment on government plans to ban referral fees - view here

National Accident Helpline response to Legal Aid reforms - view here

National Accident Helpline calls on those considering cosmetic surgery to choose a reputable, experienced clinic - view here

National Accident Helpline urges medical implant pain sufferers to seek advice - view here

National Accident Helpline urges people to think again over brain injury - view here

Research commissioned by National Accident Helpline shows the Queen tops the list of famous faces we're most likely to help after they've had an accident - view here

National Accident Helpline response to Kenneth Clarke's announcement on possible no win no fee reforms - view here

Research supported by National Accident Helpline shows Yorkshire to be the most caring region - view here

Study backed by National Accident Helpline shows millions of us don't stop to help others in need of aid - view here

Research commissioned by National Accident Helpline reveals that insurer delays cause six-fold rise in litigation costs - view here

National Accident Helpline extends consumer champion role with acquisition of PPI Claimline - view here

National Accident Helpline Scale of injustice report - download here

National Accident Helpline responds to Lord Jackson recommendations - view here

Sam Porteous, Chief Exec of National Accident Helpline, shares her views on people's rights to seek justice and responds to misconceptions that the UK is turning into a 'claim culture' - listen here

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Regulated by the Ministry of Justice in respect of regulated claims management activities.

No. CRM1437; registration recorded on the website www.claimsregulation.gov.uk

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Our 5-step overview of the process.

You've had an accident and had a look at our website, now let us sort out the rest for you.

You have had an accident in the past 3 years

It was at least partly someone else's fault

3. Contact us NOW

Call us NOW or start your claims process here

Call centre video

4. Solicitor consultation

Have an initial consultation with our solicitor

Solicitor video

5. Claim proceeds

You both decide to proceed with the claim

More info about this

Responsibility accepted,
our solicitor negotiates compensation

Calculate compensation

Defendant disputes your claim. Case goes to court ONLY if agreement cannot be reached

at absolutely NO COST to you

You get your compensation

Watch Successful claimant video
call us now

All of our legally trained advisors operate from exclusively UK call centres -

Call us now on 0800 4346 339

tv

Speaking to our Legally Trained Advisors

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Initial consultation with a solicitor

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tv

Pete was happy with the outcome of his case

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What happens once you have decided to proceed?

Back to process diagram >

1. Sending an initial letter to the other side

This is called a 'Letter of Claim' - it explains that you intend to claim for your injuries which were caused by their fault.

2. Collecting medical evidence

Your solicitor will collect medical evidence from your doctors or hospital records, they may also set up a new medical assessment on your behalf.

3. Making a list of your losses

Once the evidence is collected, they will put together a list of all the financial losses you intend to claim for, called a 'Schedule of Losses'.

4. Sending a letter to the other side, asking them to pay

This letter will include the list of losses you have suffered. Following this, the other side will need to dispute your claim or accept responsibility and pay the compensation.

Start your claim here.

Call our advisors on 0800 4346 339
Or simply fill out the claims form below.

 

Send us your details, we will then call you back to discuss your case in more detail and let you know in a couple of minutes whether you can claim.

How much can I claim for?

If you’ve had an accident in the last 3 years that wasn’t your fault, simply answer these questions and we will show you how much your claim could be worth.

Then leave your details below, one of our advisors can call you back to discuss your case in more detail and let you know in a couple of minutes whether you can claim for compensation.

 

Did you receive medical treatment?

Has your accident affected your ability to work?

Based on this your claim could be worth

Based on official figures found in The Judicial Studies Board, Guidelines for the assessment of general damages in Personal Injury Cases, 10th Edition, Oxford University Press. see publication

Call us now on.... 0800 4346 339 or simply leave us your details, we will call you back to discuss your case in more detail and let you know in a couple of minutes whether you can claim.